Privacy Policy
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Effective Date: 09/12/2025
At Made to Thrive Counselling, your privacy is very important to us. We are committed to protecting the personal information you share with us and handling it in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
When you visit our website or engage with our services, we may collect:
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Personal Information: such as your name, email address, phone number, and any details you provide when completing a contact form, or booking an appointment.
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Non-Personal Information: technical data like browser type, IP address, and pages visited, collected through tools such as Google Analytics.
2. How We Use Your Information
We use your personal information to:
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Respond to inquiries and schedule appointments.
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Provide counselling services in a safe and professional manner.
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Improve our website and services.
We will only collect, use, or disclose your personal information with your consent, except where required or permitted by law. We will never sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Storage and Security
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We take reasonable precautions to protect your personal information against loss, theft, unauthorized access, disclosure, or misuse.
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Digital information may be stored securely on password-protected systems, and paper records are stored in locked cabinets.
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Information will only be retained as long as necessary to fulfill the purposes identified or as required by law.
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Please remember that no method of online transmission or storage is 100% secure.
4. Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality and track usage patterns. You can adjust your browser settings to refuse cookies if you prefer.
5. Third-Party Links
This website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
6. Transfer of Data Abroad
If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted here with an updated “Effective Date.”
8. Contact Us
If you have questions or concerns about our privacy practices, or if you wish to exercise your rights under PIPEDA, please contact us at: